Legal

Restrictions & Eligibility.

Restrictions & Eligibility.

Restrictions & Eligibility.

Your FreeMii membership brings eligible device protection, wireless benefits, andโ€”where includedโ€”digital security benefits together under one membership. Your selected plan and quantity determine the total benefits available to enrolled members, devices, and households. The following eligibility requirements and restrictions explain how those benefits may be used.

Your FreeMii membership brings eligible device protection, wireless benefits, andโ€”where includedโ€”digital security benefits together under one membership. Your selected plan and quantity determine the total benefits available to enrolled members, devices, and households. The following eligibility requirements and restrictions explain how those benefits may be used.

Effective date: 09-15-2026

Before you enroll

FreeMii is one purchase and one membership. Benefits are pooled at the membership level and are determined by your selected TechShield tier and quantity. Enrolled people, devices, eligible phone lines, and participating households must be identified accurately before benefits can apply.

1. Aggregate membership benefits

1. Aggregate membership benefits

Coverage and benefits are pooled within one FreeMii membership. Enrolled members and devices may span different households. Your membership quantity determines the total protected-phone allowance and eligible wireless-line allowance. Aggregate protection maximums represent the membershipโ€™s total available annual protection, subject to covered-event requirements, per-claim limits, and applicable category sublimits. โ€œUnlimited electronicsโ€ means there is no numerical limit on eligible non-phone electronics; it does not mean unlimited monetary coverage. A coverage maximum is not a guaranteed payment or a cash balance.

Membership benefits by tier and quantity

TechShield Plus 1X โ€” 1 protected phone; up to 25 additional eligible electronics; $6,000 aggregate annual device-protection maximum; up to $25 total monthly wireless benefit.

TechShield Plus 2X โ€” 2 protected phones; up to 50 additional eligible electronics; $12,000 aggregate annual device-protection maximum; up to $50 total monthly wireless benefit.

TechShield Plus 3X โ€” 3 protected phones; up to 75 additional eligible electronics; $18,000 aggregate annual device-protection maximum; up to $75 total monthly wireless benefit.

TechShield Plus 4X โ€” 4 protected phones; up to 100 additional eligible electronics; $24,000 aggregate annual device-protection maximum; up to $100 total monthly wireless benefit.

TechShield Pro 1X โ€” 1 protected phone; unlimited eligible electronics; $12,000 aggregate annual device-protection maximum; up to $50 total monthly wireless benefit.

TechShield Pro 2X โ€” 2 protected phones; unlimited eligible electronics; $24,000 aggregate annual device-protection maximum; up to $100 total monthly wireless benefit.

TechShield Pro 3X โ€” 3 protected phones; unlimited eligible electronics; $36,000 aggregate annual device-protection maximum; up to $150 total monthly wireless benefit.

TechShield Pro 4X โ€” 4 protected phones; unlimited eligible electronics; $48,000 aggregate annual device-protection maximum; up to $200 total monthly wireless benefit.

Tech InterSec is included with Pro, with enrolled-person quantities corresponding to the selected 1Xโ€“4X level.

2. Enrollment and participating households

2. Enrollment and participating households

One FreeMii membership may include multiple enrolled individuals and participating households within the purchased allowances. During enrollment, members must accurately identify participating people, covered devices, relevant households, and eligible phone numbers. Unlisted people, devices, or lines do not automatically receive protection simply because the membership has unused capacity.

3. Eligible devices and activation

3. Eligible devices and activation

Eligible devices may include phones and personal or home electronics such as applicable laptops, tablets, televisions, and wearables. Membership purchase and protection activation are separate steps. Eligibility may require device registration, identifying information, photographs, proof of purchase, condition information, and verification under applicable FreeMii partner terms. A device added after an incident does not establish coverage for that incident.

4. How pooled protection limits work

4. How pooled protection limits work

An eligible claim draws against the membershipโ€™s applicable available protection, subject to its per-claim and category limits. Increasing membership quantity increases aggregate benefits; it does not automatically increase the maximum payable for one incident. The current protection summary identifies a $2,000 per-claim limit, phone service fees of $29โ€“$99, a $99 service fee for other eligible electronics, unlimited claim submissions subject to eligibility and available monetary limits, and a $3,000 annual phone sublimit per included phone allocation. Aggregate annual phone sublimits are $3,000, $6,000, $9,000, and $12,000 for 1Xโ€“4X. Duplicate reimbursement is not available for the same loss.

5. Covered events and exclusions

5. Covered events and exclusions

The supplied protection summary identifies accidental damage from handling and parts failure as covered events, subject to the applicable membership terms. Exclusions must be verified individually, including pre-existing damage, cosmetic damage, wear, intentional damage, unauthorized repairs, commercial use, ineligible appliances, and data recovery. FreeMii does not import restrictions from unrelated retail products.

6. Claims and payment timing

6. Claims and payment timing

Members submit a claim through the applicable protection administrator and provide the requested evidence and verification. Approved outcomes may include repair, replacement, or reimbursement according to the claim assessment; members may not have unrestricted choice among outcomes. Approved claim payments are generally expected within 24โ€“48 hours after approval and completion of any required payment steps. Actual receipt may vary with the payment method and processing requirements. FreeMii is not the insurer or underwriter.

7. Aggregate TechConnect benefits

7. Aggregate TechConnect benefits

TechConnect is an included membership benefit delivered through monthly wireless bill credits issued directly to supported carriers for registered, eligible phone numbers. Plus provides up to $25 per eligible enrolled line; Pro provides up to $50 per eligible enrolled line. Eligible line quantities correspond to the purchased membership quantity. Aggregate totals do not mean all credits may be directed to one line beyond its allowance. Customers register their phone numbers and credits are issued directly to their carriers, not as cash reimbursement.

Total monthly TechConnect benefit

1X โ€” Plus: up to $25; Pro: up to $50.

2X โ€” Plus: up to $50; Pro: up to $100.

3X โ€” Plus: up to $75; Pro: up to $150.

4X โ€” Plus: up to $100; Pro: up to $200.

Carrier-specific data speeds, hotspot, roaming, and international features remain subject to the selected carrier plan.

8. Tech InterSec membership benefits

8. Tech InterSec membership benefits

Tech InterSec is a unified benefit included with TechShield Pro for enrolled individuals associated with the selected membership quantity. Verified features include identity-theft reimbursement, ransomware and social-engineering protection, 24/7 cyber-incident support, credit monitoring, password and identity management, dark-web monitoring, VPN protection, and encrypted file storage. The supplier summary lists maximums of $1 million for identity-theft reimbursement, $25,000 for ransomware, $25,000 for social engineering, monitoring for five email addresses, and 1 GB of encrypted storage. Unlimited device use does not mean unlimited covered people, complete anonymity, prevention of every cyberattack, or reimbursement of every loss.

9. Payment grace period

9. Payment grace period

FreeMii provides a 10-calendar-day grace period after a missed membership payment. The grace period does not extend third-party coverage beyond its actual terms. Cancellation and refund matters are addressed in the forthcoming Terms and Guarantee pages.

10. Assistance and related policies

10. Assistance and related policies

For help with membership changes, claims, enrolled people, covered devices, participating households, or registered phone numbers, contact FreeMii Support through the Contact page. Related policies are available in the Terms and Privacy pages. Members should promptly report changes that may affect eligibility.