Your Refund
Eligible membership payments − applicable cost of wireless credits already provided = your refund
FreeMii brings enrolled participants and households together under one membership. This guarantee applies to that unified membership and the membership payments you make.
Your refund starts with eligible membership payments. From that amount, FreeMii deducts the applicable cost of wireless credits already provided. When no wireless credits have been provided and no applicable credit costs have been incurred, there is no wireless-credit deduction.
Submit your refund request within the 100-day guarantee period. This keeps your request within the promise that comes with your FreeMii membership.
You do not need to file a device-protection claim before requesting a membership refund.
1. Contact FreeMii through the existing support channel.
2. Provide the information needed to identify your membership.
3. Receive the applicable refund calculation and next steps.
FreeMii membership benefits are separate from your carrier account. Canceling FreeMii does not automatically cancel a separately maintained carrier account, and you remain responsible for carrier charges not covered by credits already provided.
For help with your membership, contact FreeMii through the existing support channel. Review our Terms, Restrictions, Disclosures, and Privacy information for related details. This membership guarantee is separate from protection claims and does not limit rights available under applicable law.